Refund Policy

Last Updated: January 6, 2026

At All Courses Online, we are committed to your satisfaction with our courses. This Refund Policy outlines the terms and conditions for requesting refunds on course purchases.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all course purchases. If you are not completely satisfied with a course for any reason, you may request a full refund within 30 days of your purchase date.

Eligibility for Refunds

To be eligible for a refund, you must meet the following conditions:

  • Request the refund within 30 days of purchase
  • Provide a valid reason for the refund request
  • Have accessed less than 50% of the course content
  • Not have downloaded or copied course materials extensively

How to Request a Refund

To request a refund, please contact our support team:

  • Email: [email protected]
  • Phone: +1 647-829-5031
  • Include your order number and reason for the refund

Our team will review your request and respond within 2-3 business days. If approved, refunds will be processed to your original payment method within 5-7 business days.

Non-Refundable Circumstances

Refunds will not be issued in the following situations:

  • Requests made more than 30 days after purchase
  • After completing the course or accessing more than 50% of content
  • Violation of our Terms and Conditions
  • Promotional or discounted courses (unless specified otherwise)
  • Digital certificates already issued

Partial Refunds

In certain circumstances, we may offer partial refunds at our discretion. This typically applies when you have accessed a significant portion of the course content but experienced technical issues or other problems that impacted your learning experience.

Course Cancellations

If we cancel a course or discontinue a service, you will receive a full refund regardless of how much content you have accessed. We will notify you of any such cancellations and process refunds automatically.

Payment Disputes

If you have a billing dispute or unauthorized charge, please contact us immediately at [email protected]. We will investigate the matter and work with you to resolve it promptly.

Google Ads Compliance

This refund policy complies with Google Ads requirements for transparent and fair business practices. We clearly disclose our refund terms and honor all legitimate refund requests in accordance with this policy and applicable consumer protection laws.

Questions About Refunds

If you have questions about our refund policy or need assistance with a refund request, please contact our support team. We are here to help ensure your satisfaction with our services.

Contact Information:
All Courses Online
118 Dundas St E, Toronto, ON M5B 1Z4, Canada
Phone: +1 647-829-5031
Email: [email protected]